Responsible Gaming
Gambling Should Be Entertainment
At Fair Go Casino, we believe that gambling should only ever be seen as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should only be enjoyed with money you can afford to lose.
We're committed to promoting responsible gaming practices and supporting our players in making informed decisions about their gambling habits.
Age Verification
Fair Go Casino is only available to players who are 18 years of age or older, or the legal gambling age in your jurisdiction in Australia, whichever is higher.
All players must verify their age during the registration process. We take underage gambling seriously and employ strict age verification measures to protect young people.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Spending more time or money on gambling than intended
- Repeatedly trying to cut back or stop gambling without success
- Chasing losses by gambling more to try to win back money lost
- Hiding gambling activity from family, friends, or partners
- Gambling to escape problems, stress, anxiety, or depression
- Borrowing money or getting into debt to gamble
- Neglecting work, school, family, or personal responsibilities due to gambling
- Experiencing mood changes or irritability when trying to reduce gambling
- Gambling with larger amounts of money to achieve the same excitement
- Lying about the extent of your gambling
If you've ticked any of these boxes, please consider seeking help immediately.
Self-Help Tools & Responsible Gaming Features
Fair Go Casino provides several tools to help you manage your gambling responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on how much you're prepared to lose over a specific period
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Time-Out: Take a short break from gambling (hours or days) while maintaining your account access
- Self-Exclusion: Voluntarily exclude yourself from your account for a set period or permanently if needed
These tools are available through your account settings. We encourage you to use them as part of a responsible gaming strategy.
Support Organisations & Resources
If you or someone you care about needs support with problem gambling, help is available:
Australia
- Gambling Help Online โ Free, confidential counselling and support service
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
International Resources
- GamCare (United Kingdom) โ Gambling therapy and support
www.gamcare.org.uk - GamStop (United Kingdom) โ National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Need Help?
If you think you may have a gambling problem, please seek help today. There is no shame in asking for support โ help is confidential, non-judgmental, and available.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au to speak with a qualified counsellor.
You can also use the self-exclusion tools in your Fair Go Casino account at any time, or contact our support team to request account closure.